Click on any of these items to expand and read the answer. If you don’t find the answer to you’re looking for simply email us Here
How To Order?”
Sign up for a free account here and then place your order online.
Payments & Fee
How do I pay?
At this time we ONLY accept Interac email transfer payments. For instructions on how to send a secure Interac payment please watch the video tutorial found here:
Click Below for more information
- Multiple Sclerosis
- Spinal Cord Injury/Disease
- Severe Arthritis
- Eating Disorders
- Auto Accident(s)
- Alzheimer’s Disease
- Brain Injury
- Chronic Pain
- Chronic Nausea
- Crohn’s Disease
- Kidney Failure/Dialysis
- Irritable Bowl Syndrome
- Muscular Dystrophy
- Muscle Spasms
- Parkinson’s Disease
- Sleep Disorders
- Post Traumatic Stress Disorder
- Hepatitis C
- Gastrointestinal Disorders
- Back & Neck Problems
We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.
Here are 2 likely scenarios:
a) the postal worker put it in the wrong mailbox, or
b) what often happens is that a postal worker will scan in all the packages saying they were “successfully delivered” then spend that day and/or the next day delivering it.
From Canada Post
The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked:
with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf;
their Community Mail Box for the item or parcel compartment key;
around their property to see if the item was left in a safe location or in a mailbox attached to their home.
In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.
If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post
Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.
Please wait till the end of day and your tracking number should appear correctly. If it does not, please email [email protected]